Sunday, April 13, 2014

Getting Help with FamilySearch - 24x7 support


Do you have questions about the FamilySearch Family Tree?  Confused about merging duplicate records, or deleting incorrect relationships?  Have you forgotten your password? Call FamilySearch Support!  With the help of volunteers and church service missionaries all over the world, FamilySearch offers help 24-hours a day, 7 days a week, 365 days a year.  No matter the time of day or night, if you have a question, you can get an answer.
FamilySearch.org "Get Help" screen

When you call, the person who answers first will ask you a few brief questions in order to determine which team can best assist you. Some teams help with FamilySearch Family Tree. Others help new users set up an account or browser questions. Genealogical society volunteers might address research questions.  

Figure out where you're getting stuck and see if FamilySearch Support can help!
Call 866-406-1830

Just remember, 866 + (month and date church was founded) +  (year church was founded)